Government provides care homes with consumer advice

Do we ever really think about users of care home services as "consumers"? The government does. They believe it is important that care homes treat users of their services as consumers and have issued guidance as to how these consumers should be treated.

Why not have a sneaky peak at the government's guidance and guidelines which have been issued.........

https://www.gov.uk/government/publications/care-homes-consumer-law-advice-for-providers